Terms and Conditions (T&C) of Kataloop GmbH for Monthly-Price Collaboration
1. Preamble
Kataloop is a creative agency based in Berlin that combines concept, design, and development of high quality websites using Webflow with graphic services as well as the production of professional photo and video content. Our exclusive stock collection also provides media for a wide range of usage purposes. When commissioned on a monthly pricing basis, our clients benefit from maximum flexibility in the execution of these services. These Terms and Conditions govern the collaboration between Kataloop and its clients and form the basis for all services offered.
The separate Terms and Conditions for Fixed-Price Websites apply to fixed-price projects. The Licensing Terms additionally apply to the purchase of stock media.
2. Scope
These Terms and Conditions (T&C) apply to all contracts and business relationships between Kataloop GmbH (hereinafter “Kataloop”) and its clients (hereinafter “Client”). Clients under these T&C can only be entrepreneurs, private law legal entities, or public law legal entities. Use by minors is not permitted. The T&C apply to the Business, Business+, and Maintenance plans and govern all services provided by Kataloop as part of the collaboration. Any conditions of the Client that deviate from these T&C will not be recognized unless Kataloop has explicitly agreed to them.
3. Contractual partner
The contractual partner under these T&C is:
Kataloop GmbH
Kuglerstraße 16
10439 Berlin, Germany
Email: hello@kataloop.com
represented by the Managing Director Lydia Dietsch.
4. Contractual subject matter
The subject matter of the contract is the provision of creative services within the scope of the collaboration on a monthly-price basis. The contract is structured as a service contract, under which Kataloop undertakes to provide the agreed creative services to the best of its knowledge and ability, without owing a specific result. The success of the project also depends on the active involvement of the Client and, where applicable, other members of the Client’s team. The current list of services offered is available under the implementation times and forms the basis of the contractually agreed services. The Client can choose between the “Business” and “Business+” plans, each offering a different scope of services. In addition, the “Maintenance” plan is available:
Business (€4,990 net per month): This plan is suitable for clients who want to implement a professional website or carry out a redesign and for whom non-exclusive usage rights to individually produced photos or videos are sufficient.
Business+ (€7,490 net per month): This plan offers an extended scope of services, including higher allowances for hosting, stock media, and props, additional design tasks such as logo design or print media, web applications with a login area, and exclusive usage rights to individually produced photo and video content.
Maintenance (€490 net per month): This plan enables smaller, ongoing adjustments and continues to cover running costs and resources. It is open to existing clients who have spent at least one month on the Business or Business+ plan, as well as to clients who have completed a fixed-price project with Kataloop.
5. Service provision
Kataloop provides the agreed services in accordance with the defined implementation times. These implementation times are to be understood as guidelines and may be adjusted within the legally permissible framework, in particular in the event of unforeseen additional effort or delays caused by external circumstances, such as delays resulting from the late provision of materials or feedback by the Client. Before a task begins, the Client can request a time estimate from Kataloop to better plan the expected processing time, especially if it is unclear whether the task is more complex or not listed there. Tasks are submitted and documented via the Kataloop Client Portal, Kataloop’s project management tool (accessible at https://project.kataloop.com/, hereinafter the “Client Portal”). Kataloop is entitled to have services performed in whole or in part by third parties but remains responsible for the proper provision of services.
The scope of services also includes AI components of all complexity levels, including high complexity, insofar as they are covered by the implementation times or their effort has been estimated in advance. Web applications with a login area (e.g., internal tools with authentication) are reserved for the Business+ plan.
6. Scope of the monthly plans
6.1 Business Plan
6.1.1 Services and Tasks: The Business Plan covers all core services listed in the implementation times. Tasks with a “+” label are not included in this plan.
6.1.2 Stock Media Allowance: The Business Plan includes a monthly allowance of €250 for the purchase of photos and videos from the Kataloop Stock Collection. This allowance is provided as a 34-day voucher, which can be used at checkout for stock media. Unused allowance expires after these 34 days.
6.1.3 Allowance for Hosting, Resources, Props, and External Stock Media: The Business Plan includes a monthly allowance of €250 for additional costs incurred during the collaboration. This includes Webflow hosting fees for your website if it is hosted within Kataloop’s workspace, the use of external resources such as font licenses if proposed by Kataloop or specific components for your website, props for custom photo or video shoots, and external stock media. Domain costs are excluded, as Kataloop recommends that Clients register and manage their domains independently.
6.1.4 Studio Productions and Rights to Media: Under the Business Plan, the Client may commission individual photo and video productions, which consist of working time and a usage license. The time required to create these media is covered by the defined implementation times. The Business Plan includes simple usage rights without any attribution requirement, including the “Unlimited/Resale” option for social media, newsletters, presentations, websites, and apps (see Licensing Terms § 5 (4): “Social media, presentations, newsletters” and “Websites, apps”). The Client may acquire further usage rights as needed via the allowance defined in 6.1.2. Upon request, the Client may also acquire exclusive usage rights. Without exclusive rights, Kataloop retains the right to license the media to third parties as well. Brand-specific elements such as logos are removed for this purpose. Exclusive usage rights can be acquired either for a limited or an unlimited period. An exclusive usage license with a term of two years is available for €990 (net) per medium or media series from the same conceptual context. A complete buyout for unlimited exclusive use is available for €2,990 (net). Exclusive rights permit use in all types of use defined in the Licensing Terms.
6.1.5 Attribution on the Website: By default, a discreet reference such as “Created by Kataloop” (or similar), including a link to the Kataloop website, is placed in the footer of the website commissioned by the Client. This reference can be removed upon request.
6.1.6 Video Calls: An optional 60-minute kickoff call and optional coordination calls every two weeks are included. Ongoing communication takes place via the Client Portal.
6.2 Business+ Plan
6.2.1 Services and Tasks: The Business+ Plan covers all services listed in the implementation times, including those with the small “+” label. Also included are web applications with a login area (e.g., internal tools with authentication), insofar as their effort is covered by the implementation times or has been estimated in advance.
6.2.2 Stock Media Allowance: The Business+ Plan includes a monthly allowance of €750 for the purchase of photos and videos from the Kataloop Stock Collection. This allowance is provided as a 34-day voucher, which can be used at checkout for stock media. Unused allowance expires after these 34 days.
6.2.3 Allowance for Hosting, Resources, Props, and External Stock Media: The Business+ Plan includes a monthly allowance of €750 for additional costs incurred during the collaboration. This includes Webflow hosting fees for your website if it is hosted within Kataloop’s workspace, the use of external resources such as font licenses if proposed by Kataloop or specific components for your website, props for custom photo or video shoots, and external stock media. Domain costs are excluded, as Kataloop recommends that Clients register and manage their domains independently.
6.2.4 Exclusive Usage License for Studio Shoots: Under the Business+ Plan, Kataloop grants the Client a worldwide, exclusive usage right limited to two years for the photos and videos created within the scope of the collaboration. This right includes the reproduction and public accessibility of the media in accordance with the provisions of German copyright law (§ 31 UrhG). The Client is entitled to use the media for commercial purposes without restriction, including on social media, websites, apps, online, in campaigns, advertising, television, broadcast, and in print products. The media may be used unrestrictedly and worldwide for a period of two years. Kataloop waives crediting rights, allowing the Client to use the media without mentioning Kataloop.
The Client also receives the Resale option: this extended right allows the Client to use the media within resalable content, whereby the media may not be distributed as a standalone product; they must be part of another product. The two-year period for the exclusive usage right begins upon delivery of the media, regardless of whether further editing by Kataloop takes place afterwards. After the two-year exclusive license expires, the Client has the option of extending the usage right for a fee or acquiring a perpetual usage right (“buyout”). The extension of the exclusive rights by two years at a time is available for €990 (net) per medium or media series, while a complete buyout can be acquired for a one-time payment of €2,990 (net) per medium or media series.
As long as the Client holds an active exclusive license, Kataloop will not grant any additional licenses for the respective media. If the media contains brand-specific elements such as the Client’s logos, these elements will be removed after the exclusive license expires. Kataloop is then entitled to license the modified media further.
6.2.5 Attribution on the Website: By default, a discreet reference such as “Created by Kataloop” (or similar), including a link to the Kataloop website, is placed in the footer of the website commissioned by the Client. This reference can be removed upon request.
6.2.6 Video Calls: An optional kickoff call and optional weekly coordination calls of up to 60 minutes each are included. Ongoing communication takes place via the Client Portal.
6.3 Maintenance Plan
6.3.1 Services and Tasks: The Maintenance Plan covers a quota of 3 working days according to the implementation times for reduced but ongoing adjustments.
6.3.2 Stock Media Allowance: The Maintenance Plan includes a monthly allowance of €100 for the purchase of photos and videos from the Kataloop Stock Collection. This allowance is provided as a 34-day voucher, which can be used at checkout for stock media. Unused allowance expires after these 34 days.
6.3.3 Allowance for Hosting, Resources, Props, and External Stock Media: The Maintenance Plan includes a monthly allowance of €100 for additional costs incurred during the collaboration. This includes Webflow hosting fees for your website if it is hosted within Kataloop’s workspace, the use of external resources such as font licenses if proposed by Kataloop or specific components for your website, props for custom photo or video shoots, and external stock media. Domain costs are excluded, as Kataloop recommends that Clients register and manage their domains independently.
6.3.4 Studio Productions and Rights to Media: The provisions set out in Section 6.1.4 shall apply accordingly, with references to Section 6.1.2 replaced by references to Section 6.3.2.
6.3.5 Communication: Ongoing communication takes place via the Client Portal.
7. Usage rights to websites and implementations
Kataloop grants the Client the simple, worldwide, and unlimited-in-time rights of use to the implementations created within the collaboration. The web design is created in its entirety exclusively for the Client. Individual components, in particular AI components, functions, code modules, and design elements, are not exclusive; Kataloop may use them in the same or modified form in other projects as well. The granting of the rights of use is subject to full payment of the remuneration due up to that point. Section 6 applies to individually produced photo and video productions; the Licensing Terms additionally apply to stock media.
8. Portfolio and reference use
8.1 Reference Use: Kataloop and Lydia Dietsch are entitled to use the services rendered within the collaboration as well as depictions of the created works (in particular screenshots and screen recordings) for reference and self-promotional purposes, for example in their own portfolio, on Kataloop’s website, on social media, in presentations, and in other promotional materials. This includes naming the Client and using its logo. For this purpose, the Client grants Kataloop a simple right of use, unlimited in territory and time. If the Client demonstrates a legitimate confidentiality interest, the reference use is omitted in whole or in part at the Client’s request.
8.2 Client’s Warranty: The Client warrants that it holds all rights to the content used in the works that are required for the reference use under Section 8.1, in particular to photos, videos, graphics, fonts, and other media, and that no third-party rights conflict with the reference use, in particular no copyrights, trademark rights, or personality rights (such as the right to one’s own image of depicted persons). This warranty does not apply to content that Kataloop itself has created, provided, or licensed.
8.3 Indemnification: If third-party claims are asserted against Kataloop due to the reference use under Section 8.1, the Client indemnifies Kataloop against these claims and the reasonable costs of legal defense, insofar as the claims are based on a breach of the warranty under Section 8.2 and the Client is responsible for the underlying infringement.
9. Project transfer and hosting
Websites are hosted via Webflow within Kataloop’s workspace; the ongoing Webflow fees are covered by the allowance under Section 6. The Client can request the free-of-charge transfer of the project to its own Webflow account at any time; the transfer takes place exclusively at the Client’s request. Upon transfer, the Webflow site plan then in effect, including the remaining paid term, transfers to the Client. From the transfer onward, the Client continues hosting directly via its Webflow account under the conditions applicable there. After termination of the contract, the Client may alternatively switch to the Maintenance Plan, through which hosting and smaller adjustments are continued.
10. Remuneration and payment terms
Billing is carried out monthly in advance and is based on the selected plan. Any additional costs, such as for exclusive usage licenses or for exceeding the included allowances, are billed separately.
All prices stated are net. For clients based in Germany, the applicable statutory VAT is added. Business clients based in other EU countries are invoiced without German VAT upon provision of a valid VAT ID; the tax liability transfers to the client under the reverse-charge mechanism. Clients from third countries outside the EU are invoiced without German VAT; any taxation is governed by the law of the respective country.
All payments are securely processed via the payment provider Stripe. Clients may choose from various payment methods, including Apple Pay, Google Pay, PayPal, Link, Giropay, as well as major credit and debit cards such as Visa, Mastercard, American Express, Discover, Diners Club, and others.
11. Obligations of the Client
The success of the services depends largely on the active involvement of the Client. The Client must meet the following requirements to ensure smooth service delivery:
11.1 Task Management: The Client undertakes to create and continuously maintain tasks independently in the kanban board of the Client Portal. Kataloop only processes tasks that have been entered in the Client Portal.
11.2 Open Tasks: If no open tasks exist in the Client Portal, Kataloop is not obliged to provide further services. The obligation to pay the agreed remuneration remains unaffected.
11.3 Feedback: The Client undertakes to provide regular feedback to support the progress of the services. In the event of delays caused by missing feedback, Kataloop assumes no liability for the resulting delay.
11.4 Provision of Materials: The Client is responsible for the timely provision of all texts required for the execution of the tasks. Delays in providing these texts may affect the timely execution of the service. This applies accordingly to graphics and other media, unless created by Kataloop itself.
12. Duration and termination of the contract
The contract is concluded for an indefinite term and may be terminated by either party at any time, effective at the end of the current monthly billing cycle. Payments already made for the current month will not be refunded in the event of ordinary termination. The Client terminates the contract via the Stripe payment portal. Access is available through the email address used to subscribe to Kataloop.
13. Legal pages, cookie banner, and AI content
13.1 No Legal Advice: Kataloop does not provide legal advice. The content for the imprint, privacy policy, and, where applicable, terms and conditions is provided exclusively by the Client; Kataloop cannot provide content for this. Kataloop does not create AI-assisted text suggestions for these legal pages.
13.2 Duty to Review: Kataloop assumes no warranty for factual accuracy with regard to AI-assisted content and translations. The Client is obliged to check all content for accuracy before publication. Kataloop assumes no liability for the factual accuracy of content provided by the Client or generated with AI assistance.
13.3 Cookie Banner: The Client itself handles the management of a cookie banner; it transmits the required script to Kataloop. Alternatively, a cookie banner is dispensed with. If non-essential scripts are desired, these are to be provided by the Client.
14. Liability
Kataloop is liable without limitation in cases of intent and gross negligence, as well as for injury to life, body, or health. In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), liability is limited to the foreseeable damage typical of the contract. Cardinal obligations are those obligations whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance the Client may regularly rely. Otherwise, liability is excluded. Liability under the Product Liability Act remains unaffected.
15. Confidentiality and data protection
Kataloop treats all information received within the contractual relationship confidentially and uses it only for the performance of the contract. Personal data is processed within the scope of contract performance; further details are governed by the Privacy Policy. Disclosure to third parties only takes place insofar as this is necessary for the performance of the contract.
16. Final provisions
Should a provision of these T&C be or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising from this contractual relationship is Berlin.
Last updated: August 31, 2026